Présentation de l’éditeur

Consumers are increasingly exposed to Artificial Intelligence (AI) in their daily lives, either through their own actions or through third parties who subject them to AI (e.g. via connected devices or digital applications). In this context, a major tension emerges between, on the one hand, the  technological contributions of AI that underpin consumers behaviour and, on the other hand, consumer protection, mainly due to the risks posed by AI.

Against this backdrop, this collective work explores the interplay between AI governance and consumer protection from a European Union market perspective. In that respect, an analysis of the existing and future European governance is conducted in order to assess its capacity to meet the various challenges posed by AI. In particular, the effectiveness of consumer protection and fundamental rights in the EU digital market calls for a regulatory ecosystem that fosters trust and therefore, upstream, transparency, accuracy and explainability of AI systems. The book explores normative paths – from hard law to standardisation – and other tools of monitoring and supervision – from ethics to media literacy – that could progressively lead to a fair, comprehensive and balanced governance of AI in the Union.

Overall, this holistic analysis of European consumer protection in the AI regulatory ecosystem contributes to rethink the figure of the consumer, its contours, and its place in the digital market.

Préface d'Axel Voss

Cet ouvrage rassemble les contributions de : Patrick Bezombes, Camille Bourguignon, Michel Cannarsa, Céline Castets-Renard, Laurence Devillers, Thibault Douville,Catalina Goanta, Marion Ho-Dac, Fabienne Jault-Seseke, Eva Lein, Nathalie Nevejans, Adriana Nugter, Pietro Ortolani, Ludovic Pailler, Enrico Panai, Julie Pascau, Kirtan Padh, Cécile Pellegrini, PascalPichonnaz, Elise Poillot, Juliette Sénéchal, Eva Thelisson, Tina van der Linden, Himanshu Verma et Pauline Willem.

Sommaire

CONSIDERING EUROPEAN CONSUMER PROTECTION IN THE GOVERNANCE OF ARTIFICIAL INTELLIGENCE

INTRODUCING THE DISCUSSION : EU CONSUMER LAW & ARTIFICIAL INTELLIGENCE

PART I – REGULATION OF AI SYSTEMS BY EVOLVING EU MARKET LAW

AI REGULATION IN B2C CONTRACTS FOR THE SUPPLY OF DIGITAL CONTENT AND SERVICES

THE DIGITAL DOOR-TO-DOOR MAN – A PLEA FOR A BETTER PROTECTION OF CONSUMERS IN AN AI WORLD

AI REGULATION IN THE DIGITAL SERVICES ACT AND CONSUMER PROTECTION – FROM “DSA I” TO “DSA II”

TACKLING THE NEGATIVE ENVIRONMENTAL IMPACT OF AI SYSTEMS – A CASE FOR EU CONSUMER PROTECTION

PART II – PROTECTION OF CONSUMER BY THE FORTHCOMING EU AI ACT

THE AI ACT RISK CLASSIFICATION OF AI SYSTEMS DOES NOT FIT FOR CONSUMER PROTECTION: A NEED TO PROTECT THE “AI SUBJECT"

THE CONFORMITY ASSESSMENT PROCESS UNDER THE AI ACT AND CONSUMER PROTECTION

KEY-ROLE OF STANDARDISATION IN THE FIELD OF ARTIFICIAL INTELLIGENCE: HOW WILL FUTURE STANDARDS TAKE CONSUMER PROTECTION INTO ACCOUNT?

WHAT PLACE FOR AI ETHICS IN CONSUMER PROTECT